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    tempCube - Warranty and Replacements & Return Policy

    Warranty and Replacements

    • Please reach us at support@tempcube.io  or Live Chat on Website or mobile application and get RMA ( Return Material Authorization) before shipping the unit back.
    • All tempCube products come with a 1-year limited warranty from the date of shipment.
    • Warranty does not cover any physical damages or damages resulting from the abuse of the product.
    • Batteries are not covered under warranty.
    • Returns under Warranty should be done with RMA from tempCube Customer Delight Team. RMA will be sent to the customer after a product defect has been confirmed by the customer delight team after troubleshooting.
    • The customer is responsible for the return shipping charges for orders.
    • Warranty Replacement products can be new or factory refurbished depending on availability.
    • Replacement will be shipped to the customer free of cost.
    • Replacement will be shipped after the defective product is shipped back to tempCube by the customer.

    30 Days Money Back Return Policy

    • Please reach us at support@tempcube.io  or Live Chat on Website or mobile application and get RMA ( Return Material Authorization) before shipping the unit back.
    • tempCube products can be sent back for a full refund (minus the shipping and restocking fees) within 30 days from the date of shipment received.
    • Customer is responsible for the return shipping charges.
    • Refunds have to be authorized by tempCube Customer Delight team.
    • Refunds will be processed only after the product returned is received at tempCube and found to be free of any damages.
    • Any Shipping charges paid by the customer will not be refunded.
    • A restocking fee of $10 will be deducted from the product refund.
    • Products returned with physical or cosmetic damages are not eligible for the refund.

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    About Us

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    One Year
    Warranty
    30 Days
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